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Contact Info:
How do I order?
Is ordering from your company secure?
I don't see a shopping cart. Is it broken?
Can I send my order by mail?
What information is needed?
Child's first and last name, name child is called, hometown, name of at least one friend, dedication, date of gift, and who the book is from is usually found in all books. The individual order forms asks you to provide the proper information for the book you wish to order. Feel free to print the order form pages if you wish to order by mail. What happens to the information I give? Any personal information supplied to us for your books will be kept confidential. We will not release your name or e-mail address to other parties.
I am ordering for more than one child. Can I use the same
order form for all of them? You must use a different order form for each book you wish to order. You can add as many forms to the cart as you want as long as they are to be shipped to the same address. Can I put more than one child's name in a book? No, Our books can only have 1 "star" in them. You can add other children as friends in most of the books but their names will not be mentioned as often. What if I want more than one copy with the same information? We frequently make two or more copies of our baby books
for our customers. Some people buy copies for Grandparents, God Parents, or
just to store one for the next generation to see. Simply adjust the quantity
in the shopping cart and mention in the comments box that you are ordering additional copies with the same information.
Do I have to pay more than one shipping charge if I order
more than one book? Standard shipping is $3.50 regardless how many books you order as long as they are sent to the same address in the USA. If books are sent to different addresses, additional shipping charges will apply. Priority Shipping is available for $7.00 for the first 2 books and an additional $2.00 for more. Express Mail $23.00 for the first 2 books and an additional $10.00 for more. Do you accept international orders? We do not accept international orders at this time Do I have to pay sales tax? Orders shipped to an address within California are subject
to the appropriate 7.75% California sales tax. What forms of payment do you accept? Send checks or money orders to: How long does it take to receive my book? If your books are in stock your order will be shipped within 1-2 days after payment has been received. The books are shipped Media Mail which can take up to 2-3 weeks, Priority Mail (2-4 business days) or Express (1-2 business days). Allow 1 to 2 business days for order processing when determining the actual ship date. These ship times are estimates. We cannot guarantee the speed of US mail. Remember shipping and processing times may be longer during the busy holiday seasons.
How will I know my order has been received? You will receive a confirmation letter stating the books
you ordered and the total cost of your order. There is an error in the personalization of my book. Can
I get a replacement? Yes, If there is an error in your book due to our mistake,
we will gladly replace the book free of charge. We make every effort to provide
you with the highest quality in personalized books. To prevent errors, please
double check your order forms before submitting them. We are not responsible
for errors due to incorrect information that you supply to us.
We will do our best to correct any errors at a minimal cost. What if a book I order is out of stock? If a book you order is out of stock, we will notify you
by e-mail after we receive your order. It will take approximately 2 weeks
longer if book is not in stock. If you would like to choose a different Title,
simply let us know in your reply e-mail. Can I get a brochure or catalog sent to my home? Yes. E-mail us your address at books@jellybeanconnection.com and we'll send one out to you
right away! How are personalized books different from ordinary books?
Personalized Children's Books are different from ordinary
children's books because the story is actually about a particular child. His
or her name, along with other personal information is blended into every story
on almost every page. Children will actually want to read these stories because
the story is about them. How are Create-A-Book series books made? Information about the child is entered into the program.
We print out the story on high quality paper. The printed pages are integrated
with the full color illustration pages. The pages are then bound with
a patented binding system. The books are assembled with easy wipe-off
hard covers. How many pages are the Create-A-Books? Each book is approximately 36 pages, 18 pages of text,
18 pictures. How big are the Create-A-Books? Each book is approximately 7 by 8 1/2 inches. More questions? Please send us an e-mail with your questions or feedback
to: books@jellybeanconnection.com We will reply to you right
away. Customer satisfaction is our top priority! Create-A-Book Personalized Children's Books and Gifts
| Popular Character Books | Adventure Books | Educational Books | Christian
Books | |
